Privacy Policy

Last updated: July 22, 2026

1. Introduction

Welcome to Alianza Idiomas S.L. ("Alianza Idiomas," "we," "us," or "our").

At Alianza Idiomas, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us through our forms, communicate with us via email or WhatsApp, or request information about our educational programs.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Alianza Idiomas S.L.

Tax ID: B57738908
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Registered office:
CL Gremi Sabaters 21, B24
Spain
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Email: info@alianzaidiomas.com
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Phone: 971 875 391
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If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us using the information above.

3. Information we collect

When you contact us or submit one of our forms, we may collect the following personal information:

Full name

Email address

Phone number

Student age

Program of interest

Any information you choose to include in your message

We only collect the personal information necessary to respond to your inquiry and provide you with information about our educational services.

4. How we use your information

We use your personal information for the following purposes:

To respond to your inquiries.

To provide you with information about our educational programs and services.

To communicate with you via email or WhatsApp.

To provide guidance on study opportunities.

To improve our customer service.

To comply with applicable legal obligations.

We will never sell your personal information or use it for purposes unrelated to your inquiry without your consent.

5. Legal basis for processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR).

Depending on the circumstances, the legal basis for processing your information includes:

Your consent when you voluntarily submit a contact form or communicate with us.

Our legitimate interest in responding to inquiries and providing educational information.

Compliance with applicable legal obligations.

6. Data sharing

We respect your privacy.

We do not sell, rent, or trade your personal information with third parties.

Your information will only be shared with trusted service providers who help us operate our website, manage communications, or provide technical services. These providers are required to maintain appropriate security measures and process your data solely on our behalf.

7. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

When your information is no longer needed, it will be securely deleted or anonymized.

8. Data security

We implement appropriate technical and organizational measures to protect your personal information against:

Unauthorized access

Loss

Misuse

Alteration

Disclosure

While no method of electronic transmission or storage is completely secure, we work continuously to protect your information using reasonable security practices.

9. Your rights under the GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

Request access to your personal data.

Request the correction of inaccurate or incomplete information.

Request the deletion of your personal data.

Request the restriction of processing.

Request data portability, where applicable.

Object to the processing of your personal data.

Withdraw your consent at any time when processing is based on consent.

To exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

Our services are aimed at students and families seeking educational opportunities.

We do not collect personal information directly from minors without the appropriate involvement of their parents or legal guardians, as required by applicable law.

If you believe that personal information of a minor has been provided to us inappropriately, please contact us and we will take the appropriate measures.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.

Any updates will be posted on this page along with the date of the last update.